Property Management Professionals (“PMP”) was founded in 2008 with a vision for a fresh approach to community management, focused on extraordinary customer care and a proactive, value-added approach that has come to define our organization. After working with the property management industry for nearly a decade, our firm’s founders knew that there was an opportunity to revolutionize the approach to association management, combining Fortune 500 corporation experience and work ethics with a boutique firm mentality, offering a very different experience to Board Member and resident clients. Made up of industry leaders from some of the nation’s most respected builders, developers, accounting firms and mortgage escrow companies, we have the most diverse and seasoned team of professionals in the industry. Our team’s diverse professional background combined with decades of experience in the real estate industry makes our people our greatest asset and one of our most valued competitive advantages.
“Customers may forget what you said but they’ll never forget how you made them feel.”
The community management industry at its core is a service industry, and we intend to continue to set the benchmark for exceptional service.
Absolutely extraordinary customer care is our firm’s founding principle, and what motivates and inspires our team of management professionals daily. We love what we do, and you can feel it from the moment you call into our office to speak with one of our live community care specialists or visit one of our conveniently located offices. Service is our passion and the opportunity to enrich the lives of the families and communities we are fortunate enough to service is invaluable.
Innovation you can see, compassion you can feel…
Innovation, technology and convenience are what drive our suite of products and services. At PMP we are continually working on new services to improve the client experience and revolutionize how our Association partners are serviced. From custom, secure community websites where owners may access valuable association information, review their account history and pay their assessments on-line, to PMP’s exclusive smart phone application that allows residents the ability to open maintenance work orders and communicate with our team directly from their smart phone, PMP’s services are changing what you should expect from your Association’s management partner.
“The goal as a company is to have customer service that is not just the best but legendary.”
– Sam Walton, Founder Walmart and Sam’s club
Built on a foundation of extraordinary customer care, some say we spoil our clients, and we intend to keep it that way.
At PMP we view ourselves as more than a management company, we are a community partner. We take our role in the lives of the homeowners we service personally, offering not only unique and convenient services, but a unique philosophy and approach to community management.
Contact us today to experience the PMP Difference.
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