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What
We DO
Revolutionizing the community management experience through proactive, value-added practices & procedures, innovative products & services, and extraordinary customer service, we continue our quest to elevate expectations and create a truly exceptional experience for our community clients.
What Makes Us Different
At PMP we understand that the association management industry is a service industry at its core, and our success is dependent upon our ability to deliver truly extraordinary service to our community clients. From the moment you call our office to speak with one of our live, friendly and helpful customer care professionals or visit one of our convenient locations, you will begin to experience what makes PMP’s approach to community management so unique. Our unwavering focus and commitment to extraordinary customer care has come to define our organization and the result is a truly exceptional client experience.
What Drives Us
Extraordinary customer care is our passion! It’s our life’s work and at the very heart of everything we do. At PMP we view ourselves as more than a management company, we’re your community partner. We have the unique opportunity to enrich the lives of the residents we are proud to service, working with the Association’s Board of Directors to protect the value and integrity of the communities they call home, which is amazingly rewarding work.
Where
We Are
IRVINE
VALENCIA
LOS ANGELES
WESTLAKE VILLAGE
PMP Spotlight!
Meet Carlos Andrade - Senior Community Asset Manager
in our Orange County Division.
Here are a few fun facts about Carlos:
If he could live anywhere, he would choose to have a house in Yorba Linda, CA and a house in Tokyo, Japan.
Carlos wanted to be a doctor growing up because he promised his grandmother he'd help the less fortunate by offering free care.
Carlos is a big fan of basketball, he grew up watching Michael Jordan play🏀.
The one thing Carlos cannot go without is making his baby boy smile, even if it's over Facetime Carlos makes sure he sees his son smile every day.
Carlos's favorite animal is a Capuchin monkey 🐒(just like Ross's from the TV show Friends)!.
Carlos sees himself working part-time practicing Law and coaching his son's sports team in five years.
That's all for today, we hope you enjoyed getting to know Carlos a little more, he's a great asset to our team! #WeArePMP
Unmatched Innovation
An industry trailblazer, PMP is one of the only management firms in California with a complimentary smartphone application, allowing clients to open service requests or communicate with our Community Care Team directly from their smartphone! In addition, through PMP’s user-friendly website, with the click of a mouse residents may submit a service request, pay their assessments, or communicate directly with PMP’s Community Care Team. Homeowners also have the option of signing up for electronic statements and are provided numerous convenient methods for paying their assessments, from electronic checks to automatic bill pay and credit card processing. PMP also offers custom, secure Association websites with innovative and effective functions to improve the overall homeowner experience. Board Member clients benefit from PMP’s innovative accounting software system, streamlining the accounts payable process, providing a secure platform to review invoices and sign checks electronically, at their convenience and from the comfort of their preferred electronic device.
Our community had previously worked with some of the largest management companies in Southern California and continually faced the same frustrating fate – poor service. PMP’s team of dynamic and talented professionals continues to exceed our expectations. Switching to PMP was one of the best decisions our Board has ever made.
Avi Bialo
President
Ascent at Warner Center