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What
We DO
Revolutionizing the community management experience through proactive, value-added practices & procedures, innovative products & services, and extraordinary customer service, we continue our quest to elevate expectations and create a truly exceptional experience for our community clients.
What Makes Us Different
At PMP we understand that the association management industry is a service industry at its core, and our success is dependent upon our ability to deliver truly extraordinary service to our community clients. From the moment you call our office to speak with one of our live, friendly and helpful customer care professionals or visit one of our convenient locations, you will begin to experience what makes PMP’s approach to community management so unique. Our unwavering focus and commitment to extraordinary customer care has come to define our organization and the result is a truly exceptional client experience.
What Drives Us
Extraordinary customer care is our passion! It’s our life’s work and at the very heart of everything we do. At PMP we view ourselves as more than a management company, we’re your community partner. We have the unique opportunity to enrich the lives of the residents we are proud to service, working with the Association’s Board of Directors to protect the value and integrity of the communities they call home, which is amazingly rewarding work.
Where
We Are
IRVINE
VALENCIA
LOS ANGELES
WESTLAKE VILLAGE
This week on PMP’s Spotlight is Barry Tropp!
Barry is our Resident Services Manager at Sea Colony III.
Barry grew up in New York 🏙️, but he had always dreamed of living in California🏝️. He first visited LA when he was 16 and right then he called his parents to tell them he'd be moving to California once he became an adult. Ten years later, he finally made his wish come true and moved to Santa Monica, marking 21 years of living here now.
If he could vacation anywhere, he would love to take a trip to Bermuda.
Barry loves sports, especially football, basketball and baseball, however he loves to play softball, go for a swim, do yoga and work out any time he has the chance! (Go Barry!🏋️♂️ )
His favorite holiday is Thanksgiving.
If Barry ever won the lottery, he would take care of his whole family and close friends, do a lot of charity work for the community and invest the remaining.
We hope you enjoyed getting to know Barry, Barry goes above and beyond for our customers and we enjoy having him as a part of our team!.
Unmatched Innovation
An industry trailblazer, PMP is one of the only management firms in California with a complimentary smartphone application, allowing clients to open service requests or communicate with our Community Care Team directly from their smartphone! In addition, through PMP’s user-friendly website, with the click of a mouse residents may submit a service request, pay their assessments, or communicate directly with PMP’s Community Care Team. Homeowners also have the option of signing up for electronic statements and are provided numerous convenient methods for paying their assessments, from electronic checks to automatic bill pay and credit card processing. PMP also offers custom, secure Association websites with innovative and effective functions to improve the overall homeowner experience. Board Member clients benefit from PMP’s innovative accounting software system, streamlining the accounts payable process, providing a secure platform to review invoices and sign checks electronically, at their convenience and from the comfort of their preferred electronic device.
Our community had previously worked with some of the largest management companies in Southern California and continually faced the same frustrating fate – poor service. PMP’s team of dynamic and talented professionals continues to exceed our expectations. Switching to PMP was one of the best decisions our Board has ever made.
Avi Bialo
President
Ascent at Warner Center