Industry Leading Team of Professionals
At PMP, we believe extraordinary service begins internally, and that if you treat your people well, invest in their professional growth, and give them the tools and support to be successful, they will in turn deliver extraordinary service to our Board Member and resident clients.
We believe in people before profits.
We view ourselves as more than a management company. We are a customer service company — people helping people.
Brad Watson, CMCA, AMS
President & CEO
Brad Watson has over 20 years of experience in the residential real estate industry. A founder of PMP in 2008, Brad has assembled one of the most dynamic, diverse, and respected teams of management professionals in the industry, serving as the foundation for PMP’s extraordinary success.
Prior to PMP, Brad was the Director of Land Acquisition and Forward Planning for KB HOME. While there, Brad was responsible for working with the California Department of Real Estate (DRE) to establish homeowners associations for new communities, which included the creation of association DRE budgets, drafting association governing documents, including CC&Rs and Bylaws, and holding declarant Board Member positions at new communities. Brad’s forward planning background at a Fortune 100 company provided the foundation for a uniquely sophisticated approach to community association management.
A native Californian, Brad attended the University of Southern California where he earned a Bachelor of Science Degree in Business Administration with emphasis on finance. Brad has served on the Board of Directors of the Building Industry Association (BIA) and is an active member of the Community Association Institute (CAI), earning both his Certified Manager of Community Associations (CMCA) and Association Management Specialist (AMS) designations.
Brandon Grosh CMCA, AMS, PCAM
Executive Vice President
Brandon Grosh has over 15 years of experience in the residential real estate industry. A founding member of PMP in 2008, Brandon has worked closely with the firm’s leaders to assemble a dynamic team of industry professionals and he has been instrumental in creating policies, procedures, and unique company culture that defines our organization and differentiates PMP from our competitors.
Prior to joining PMP, Brandon was the Senior Manager of Escrow and Mortgage at KB Home. As the head of the Escrow and Mortgage department, Brandon was responsible for management of the company’s sales backlog to ensure all buyers were qualified to purchase and close their homes. Brandon also led the company’s JD Powers customer service goals task force. Over his tenure with KB Home, Brandon served as a declarant director on numerous homeowners association boards, providing valuable experience which aids him in his career in community association management.
Brandon graduated cum lade from California State University Northridge with a Bachelor of Science Degree in Business with an emphasis on real estate and finance. He is an active member of the Community Association Institute (CAI), earning designations as a Certified Manager of Community Associations (CMCA), Association Management Specialist (AMS), and Professional Community Association Manager (PCAM), the highest national industry designation available.
Vice President of Corporate Affairs
Sasha Dugandzic has nearly 20 years of experience in the service industry and over a decade of leadership experience specific to the Common Interest Development Industry. Since joining PMP in 2011, Sasha has provided valuable leadership and support to several operational departments, including but not limited to accounting, escrow processing, and customer service. Sasha currently serves as the Vice President of Corporate Affairs, overseeing PMP’s continued growth.
Prior to her work in association management, Sasha spent five years in the telecommunications industry serving various roles including Revenue Assurance Specialist and Customer Service Lead. Sasha also served as the Regional Project Coordinator for four states and was responsible for the oversight of millions of dollars in active cellular projects with some of the largest cellular companies in the United States. The diversity of her professional roles has allowed Sasha to gain expertise in the complete customer care experience.
A California native, Sasha is both a resident and active member in the Santa Clarita Valley and volunteers her time on several committees for the American Cancer Society.
Scott Mikelonis brings over 15 years of experience in the hospitality and service industry to his role as Executive Director at PMP. Scott is a dynamic leader who brings a fresh approach to client services, focused on elevating the homeowner experience.
Prior to joining PMP, Scott served as Cruise Director onboard international mega cruise ships for Norwegian Cruise Line where he was responsible for overseeing all aspects of the cruise line’s hospitality and entertainment. Preceding his leadership role at Norwegian Cruise Lines, Scott also served as Manager of Resort Activities, Aquatic and Concierge Services at Wyndham Worldwide and Corporate Manager of Guest Experience at MGM Resorts International.
A native of Boise, Idaho, Scott attended the College of Idaho where he graduated with honors, earning a Bachelor of Arts in Business Administration with a concentration on accounting and a minor in leadership.
Kristen Orr, CMCA, AMS
Kristen Orr has been in the Community Management Industry for nearly a decade and joined PMP’s Management Team in 2019. Prior to PMP, Kristen served two separate on-site General Manager roles in Orange County. Most notably, Kristen was the on-site General Manager at the Towers at Laguna Woods, one of the most respected age-qualifying high-rise communities in Southern California, managing a staff of 40 on-site employees while over-seeing a 10 million dollar annual budget that included housekeeping, maintenance, activities, and dining services. Kristen’s breadth and depth of industry knowledge coupled with her passion for delivering extraordinary service to the clients she is fortunate enough to serve, has earned her praise from Board Members and residents alike.
Born and raised in Orange County, Kristen received a Bachelor of Science Degree in Business Management from Biola University. Additionally, she is an active member of both the Community Association Institute (CAI) and the California Association of Community Managers (CACM). Kristen holds the professional designation of Certified Manager of Community Associations (CMCA) from the CAI as well as her Association Management Specialist (AMS) designation.
Kristen resides in Aliso Viejo, California, and is active in her community, serving on the Board of a local non-profit organization, as well as accompanying young women as a mentor throughout their high school experience.
Sabrina French, CMCA, AMS, PCAM
Division Vice President
Sabrina French has been in the Common Interest Development Industry for over 15 years and has been a valuable member of PMP’s Management Team since September 2013. In addition to managing a small portfolio of communities, Sabrina is responsible for overseeing the Ventura County Division in Thousand Oaks, California, mentoring, training, and providing support to the division’s talented team of Community Managers.
Sabrina is an active member of the Community Association Institute (CAI), earning designations as a Certified Manager of Community Associations (CMCA), Association Management Specialist (AMS), and Professional Community Association Manager (PCAM), the highest national industry designation available. In addition, Sabrina was elected to the 2019-2020 CAI Channel Islands Chapter Board of Directors.
Born and raised in Simi Valley, California, Sabrina graduated from Le Cordon Bleu in Restaurant Management. Sabrina is an active member of the community who has volunteered her time assisting the local animal shelter and neighboring charity organizations.
Michelle Anderson, CCAM, CMCA
Division Director, Los Angeles
Michelle Anderson brings over 18 years of industry experience to her role as Director of Community Management for PMP’s Los Angeles Division. A disciplined leader, Michelle is responsible for providing guidance and oversight to the Division’s talented team of portfolio Community Managers.
Michelle has earned her CMCA (Certified Manager of Community Associations) and her AMS (Association Management Specialist) designations through the Community Association Institute (CAI), and is actively involved in the Community Association Institute (“CAI”) Greater Los Angeles Chapter, serving on the social committee.
Prior to joining PMP, Michelle worked for Action Property Management as both a Community Manager and a supervisor for on-site staffed mid-rise and high-rise communities. Before joining the Community Association Management Industry, Michelle served as a 911 Emergency Dispatcher for the Rialto Police Department.
Roger Crumrine, CMCA
Vice President, URBAN
Roger Crumrine brings over 15 years of hospitality and facility management experience to his role as Vice President of Community Management for PMP URBAN, our division focused exclusively on mid-rise and high-rise communities with on-site staff. Roger’s unique background and the core principles developed in luxury hotel management coupled with his experience in overseeing high-rise community association operations throughout Los Angeles, bring added value and serve to enhance the quality of life for Association residents.
Roger’s experience prior to entering the association industry include executive leadership and director roles with The Millennium Biltmore Hotel, Starwood, and Hilton Hotels. Before joining PMP in 2017, Roger led the Los Angeles Urban Division as Regional Director for FirstService Residential where his influence directly contributed to the development and enhancement of customized resident service and operational efficiencies to enhance the client experience. His most notable project was the pre-construction and opening operation for the Metropolis LA, a 1,550 mixed-use complex spanning over three 40+ story high-rise structures.
Originally from Texas, Roger earned a bachelor’s degree from St. Edward’s University. Roger was an NCAA collegiate athlete, earning several conference and national awards in soccer. Roger is an active member of the Community Associations Institute (CAI) and has quickly become recognized as one of the industry’s leaders in professional Association management.
Tracie Manriquez, CMCA
Division Vice President,
Tracie Manriquez brings nearly 15 years of experience to her role as the Director of Community Management for PMP’s Austin, Texas Division. Prior to her role in the Austin division, Tracie was the founding executive of PMP’s successful Orange County, California division. Before joining PMP in 2016, Tracie held several senior community management roles and oversaw high-end master planned communities, including the prestigious Dove Canyon community in Trabuco Canyon and Diamond Bar Country Estates.
Prior to her work in the Community Management Industry, Tracie worked in the real estate mortgage industry, with emphasis on foreclosure properties. Tracie has kept her real estate broker’s license active.
Tracie is a loving wife and mother of three. In addition to her roles as wife, mother and member of PMP’s leadership team, Tracie is also an active member of the Moms of Marines (MoMs) organization and the Community Association Institute (CAI), earning her designation as a Certified Manger of Community Associations (CMCA).
Shelly Holland, CMCA, PCAM, LSM Division Vice President, Phoenix AZ
Shelly Holland is a proven leader with over 30 years of experience in the Common Interest Development Industry, ranging from portfolio management, and serving as the General Manager of several large-scale communities, to owning her own management company. Shelly currently oversees the Orange County Division, providing valuable guidance and support to our team of talented Community Asset Managers. In addition, Shelly is the lead educator for PMP University, PMP’s exclusive employee training and educational platform.
Shelly is an active member of Community Associations Institute (CAI) and has earned her Large-Scale Manager (LSM) designation as well as her Certified Manager of Community Associations (CMCA), Association Management Specialist (AMS), and Professional Community Association Manager (PCAM®) designation, the highest industry designation available.
Director of Accounting
Patti Mooney brings over 30 years of accounting experience to her role as Director of Accounting for PMP, 15 of those years dedicated solely to the Community Management Industry. Prior to joining PMP, Patti worked for two prior management companies, serving as the Regional Controller for Orange County, Los Angeles, and Urban Developments. She has comprehensive knowledge in financial reporting for single-family neighborhoods, condominium complexes, mid-rise and high-rise living, commercial associations, and active adult communities. Her background includes working with analysts on reserve studies and reallocations, Certified Public Accountants on annual audits and adjusting journal entries, reviewing financial statements, and preparing budgets regulated by the Department of Real Estate.
As an association homeowner, Patti understands that the financial health of the association is vital to protect the value and integrity of not only the association’s common area assets, but also homeowner property values. Patti is a hands-on accounting professional and enjoys interacting and meeting with PMP’s Board Member clients to better understand their goals, and collaborating on a fiscal strategy to meet their objectives.
Patti is an active member of her community and was awarded Citizen of the Year by the City of Aliso Viejo in 2013. She has served on the Board of Directors for the Aliso Niguel Boys Lacrosse Team, as well as having leadership roles within the Boy Scout and Girl Scout organizations.
Director of Client Relations
Jason Halverson joined PMP in 2018 with over 20 years of experience in call center management as well as data and information systems management.
Prior to joining PMP, Jason worked extensively in various industries including real estate, mortgage lending, credit financing, and more. Most recently, Jason worked with one of the world’s largest credit service providers, successfully directing teams of over 300 associates and leaders. During this time, he was responsible for ensuring that his teams delivered an unparalleled customer experience while driving company absolutes. Jason is passionate about building successful teams while utilizing his technological proficiencies to ensure maximum efficiency.
Born and raised in Los Angeles County, Jason received his Management Certification from the Benchmark Center Excellence for Call Centers globally. He is currently working toward receiving his professional designation from the Community Association Institute (CAI) and maintains an active California Real Estate License.
In addition to his professional experience, Jason is proud of his contributions to various non-profit organizations throughout the country. Jason has lead initiatives providing thousands of hours of volunteer time to local food banks, March of Dimes, and helped drive a campaign raising over one million dollars for United Way.
Learn More About PMP's Unique Approach
to Community Management
The reviews are in
Isn’t it time to expect more
from your community management partner?
“I just wanted to take this opportunity to express how pleased we are with the services of everyone on the staff at PMP. PMP’s ability to come to the Board Meetings completely prepared to answer questions, with everything ready to move through the agenda quickly, coupled with what can only be termed as over-the-top customer service, is unequalled by any management company I have work with in my many years serving on HOA Boards.”
“As a Board Member of an Association that partnered with PMP, I have first hand experience of the high level of quality and quantity of work that PMP performs to the benefit of our HOA and all its homeowners. Through tireless dedication, focused attention to details and innovative solutions, Brad Watson and his crack team deliver real solutions to our HOA, both in terms of value added and dollars saved. Brad and his team are a caring and engaging group, and a bonus is they make it a fun experience to work with them.”
Curt D. Roney
“The transition to PMP was smooth and efficient. Their exceptional customer service is evidenced by their helpful, professional and accessible management team. They immediately respond to e-mails and phone calls, expeditiously resolving outstanding issues or concerns. Updates are shared with the Board regularly and their follow through is impeccable. The managers are very knowledgeable of our association’s governing documents as well as new and existing civil codes, statues and case law. Their contributions to our community are invaluable.”
“I’ll be the first to admit that I am not an easy person to please. I demand high expectations and accept nothing less. Frankly, it’s a fiduciary duty as a Board member to ensure that our membership receives the maximum value behind the dues we all pay. PMP has not disappointed once. Simply put it’s the best decision we have made as a board for our community and we could not be any happier. Don’t short yourself on settling for second best, try the best and I assure you that you will not be disappointed by going with PMP!”
“PMP consistently exceeds my very discerning expectations. When we hired PMP our association was in shambles. Our reserves were significantly underfunded and we had daunting assessment delinquency issues that made it difficult to meet our monthly payment obligations. With PMP’s help, in just a few years we were able to cut expenses, collect on our accounts receivables and build up our reserves. Our community is grateful for all PMP’s team has done to help our community through some very difficult times.”
“PMP has become a great community partner. We struggled through two other management companies before hiring PMP and the difference in service is staggering! I wish we would have made a change sooner, but we didn’t know what we were missing. Our residents are happier and our Board feels much more supported. I would enthusiastically recommend PMP!”