Property Management Professionals (PMP)

Our Team

Industry Leading Team of Professionals

Company Culture

At PMP, we believe extraordinary service begins internally, and that if you treat your people well, invest in their professional growth, and give them the tools and support to be successful, they will in turn deliver extraordinary service to our Board Member and resident clients.

We believe in people before profits.

We view ourselves as more than a management company. We are a customer service company people helping people.

Leadership Team

Brad Watson, CMCA, AMS
President & CEO

Brad Watson has over 20 years of experience in the residential real estate industry. A founder of PMP in 2008, Brad has assembled one of the most dynamic, diverse, and respected teams of management professionals in the industry, serving as the foundation for PMP’s extraordinary success.

Prior to PMP, Brad was the Director of Land Acquisition and Forward Planning for KB HOME. While there, Brad was responsible for working with the California Department of Real Estate (DRE) to establish homeowners associations for new communities, which included the creation of association DRE budgets, drafting association governing documents, including CC&Rs and Bylaws, and holding declarant Board Member positions at new communities. Brad’s forward planning background at a Fortune 100 company provided the foundation for a uniquely sophisticated approach to community association management.

A native Californian, Brad attended the University of Southern California where he earned a Bachelor of Science Degree in Business Administration with emphasis on finance. Brad has served on the Board of Directors of the Building Industry Association (BIA) and is an active member of the Community Association Institute (CAI), earning both his Certified Manager of Community Associations (CMCA) and Association Management Specialist (AMS) designations.

Brandon Grosh CMCA, AMS, PCAM
Executive Vice President

Brandon Grosh has over 15 years of experience in the residential real estate industry. A founding member of PMP in 2008, Brandon has worked closely with the firm’s leaders to assemble a dynamic team of industry professionals and he has been instrumental in creating policies, procedures, and unique company culture that defines our organization and differentiates PMP from our competitors.

Prior to joining PMP, Brandon was the Senior Manager of Escrow and Mortgage at KB Home. As the head of the Escrow and Mortgage department, Brandon was responsible for management of the company’s sales backlog to ensure all buyers were qualified to purchase and close their homes. Brandon also led the company’s JD Powers customer service goals task force.  Over his tenure with KB Home, Brandon served as a declarant director on numerous homeowners association boards, providing valuable experience which aids him in his career in community association management.

Brandon graduated cum lade from California State University Northridge with a Bachelor of Science Degree in Business with an emphasis on real estate and finance. He is an active member of the Community Association Institute (CAI), earning designations as a Certified Manager of Community Associations (CMCA), Association Management Specialist (AMS), and Professional Community Association Manager (PCAM), the highest national industry designation available.

Kristen Orr, CMCA, AMS
Vice President of Culture and Development

Kristen Orr has been in the Community Management Industry for nearly a decade and joined PMP’s Management Team in 2019. Prior to PMP, Kristen served two separate on-site General Manager roles in Orange County. Most notably, Kristen was the on-site General Manager at the Towers at Laguna Woods, one of the most respected age-qualifying high-rise communities in Southern California, managing a staff of 40 on-site employees while over-seeing a 10 million dollar annual budget that included housekeeping, maintenance, activities, and dining services. Kristen’s breadth and depth of industry knowledge coupled with her passion for delivering extraordinary service to the clients she is fortunate enough to serve, has earned her praise from Board Members and residents alike.

Born and raised in Orange County, Kristen received a Bachelor of Science Degree in Business Management from Biola University. Additionally, she is an active member of both the Community Association Institute (CAI) and the California Association of Community Managers (CACM). Kristen holds the professional designation of Certified Manager of Community Associations (CMCA) from the CAI as well as her Association Management Specialist (AMS) designation.

Kristen resides in Aliso Viejo, California, and is active in her community, serving on the Board of a local non-profit organization, as well as accompanying young women as a mentor throughout their high school experience.

Sabrina French, CMCA, AMS, PCAM
Division Vice President, Ventura County

Sabrina French has been in the Common Interest Development Industry for over 15 years and has been a valuable member of PMP’s Management Team since September 2013. In addition to managing a small portfolio of communities, Sabrina is responsible for overseeing the Ventura County Division in Thousand Oaks, California, mentoring, training, and providing support to the division’s talented team of Community Managers.

Sabrina is an active member of the Community Association Institute (CAI), earning designations as a Certified Manager of Community Associations (CMCA), Association Management Specialist (AMS), and Professional Community Association Manager (PCAM), the highest national industry designation available. In addition, Sabrina was elected to the 2019-2020 CAI Channel Islands Chapter Board of Directors.

Born and raised in Simi Valley, California, Sabrina graduated from Le Cordon Bleu in Restaurant Management. Sabrina is an active member of the community who has volunteered her time assisting the local animal shelter and neighboring charity organizations.

Michelle Anderson, CCAM, CMCA
Division Vice President, Los Angeles

Michelle Anderson brings over 18 years of industry experience to her role as Director of Community Management for PMP’s Los Angeles Division. A disciplined leader, Michelle is responsible for providing guidance and oversight to the Division’s talented team of portfolio Community Managers.

Michelle has earned her CMCA (Certified Manager of Community Associations) and her AMS (Association Management Specialist) designations through the Community Association Institute (CAI), and is actively involved in the Community Association Institute (“CAI”) Greater Los Angeles Chapter, serving on the social committee.

Prior to joining PMP, Michelle worked for Action Property Management as both a Community Manager and a supervisor for on-site staffed mid-rise and high-rise communities. Before joining the Community Association Management Industry, Michelle served as a 911 Emergency Dispatcher for the Rialto Police Department.

Roger Crumrine, CMCA
Division Vice President, URBAN

Roger Crumrine brings over 15 years of hospitality and facility management experience to his role as Vice President of Community Management for PMP URBAN, our division focused exclusively on mid-rise and high-rise communities with on-site staff. Roger’s unique background and the core principles developed in luxury hotel management coupled with his experience in overseeing high-rise community association operations throughout Los Angeles, bring added value and serve to enhance the quality of life for Association residents.

Roger’s experience prior to entering the association industry include executive leadership and director roles with The Millennium Biltmore Hotel, Starwood, and Hilton Hotels. Before joining PMP in 2017, Roger led the Los Angeles Urban Division as Regional Director for FirstService Residential where his influence directly contributed to the development and enhancement of customized resident service and operational efficiencies to enhance the client experience. His most notable project was the pre-construction and opening operation for the Metropolis LA, a 1,550 mixed-use complex spanning over three 40+ story high-rise structures.

Originally from Texas, Roger earned a bachelor’s degree from St. Edward’s University. Roger was an NCAA collegiate athlete, earning several conference and national awards in soccer. Roger is an active member of the Community Associations Institute (CAI) and has quickly become recognized as one of the industry’s leaders in professional Association management.

Jamie Gould, CMCA, AMS
Division Vice President, Orange County

Jamie Gould’s career in the Common Interest Development industry began in 2005 as a recreation coordinator, planning and executing community events and programs for a master plan community in Orange County. Within a few short years she was leading the New Project Development department, working directly with home builders, community leaders, and first-time home buyers.

A natural leader, Jamie is known industry-wide for her vast industry knowledge and expertise, organizational efficiencies, and professional integrity. She has a proven track record of developing team members and helping Association clients realize their potential and achieve their goals. Jamie combines her strengths in organizational management, forward planning, and technical skills to deliver excellence in customer service, client relations, and community leadership.

A native of Southern California, Jamie graduated Chapman University in 1999 with a Bachelor of Arts in Film & Television Production with an emphasis in Broadcast Journalism. She is an active member of the Community Association Institute (CAI), earning both her Certified Manager of Community Associations (CMCA) and Association Management Specialist (AMS) designations, and is proud to serve on its Legislative Support Committee.

Cindy Collins, CMCA, AMS, PCAM
Division Vice President, San Diego

Cindy Collins, Vice President of Community Management, has joined the PMP team in San Diego and brings over 23 years of experience in homeowner’s association management in San Diego giving her a unique and in-depth perspective of the local market.

Throughout Cindy’s career, she has consistently demonstrated her ability to successfully lead teams that deliver results. With a wide range of expertise including new community development and construction, as well as aging communities, Cindy has made it her mission to inform and educate board members, so they have the confidence to make the best decisions for their communities. She also served on her own HOA board for five years, giving her insight and perspective into the processes and needs of board members. Her high-touch communication style, level of care for excellent customer service, communication and direct straightforward approach to problem solving has resulted in high customer satisfaction and employee retention rates. 

Cindy earned her Bachelor of Arts degree from Columbia College in Chicago and work towards a Master’s in Public Administration with a focus on Not-for-Profit Organizations. She has been a member of the Community Associations Institute (CAI) since 2000 and served on the CAI Educational Services Committee for four years. Industry credentials include the Community Associations Institute as a Professional Community Association Manager (PCAM®), the highest professional recognition available to community association management professionals, as well as the AMS and CMCA® certifications.

Tracie Manriquez, CMCA
Vice President, Texas

Tracie Manriquez brings nearly 15 years of experience to her role as the Director of Community Management for PMP’s Austin, Texas Division. Prior to her role in the Austin division, Tracie was the founding executive of PMP’s successful Orange County, California division. Before joining PMP in 2016, Tracie held several senior community management roles and oversaw high-end master planned communities, including the prestigious Dove Canyon community in Trabuco Canyon and Diamond Bar Country Estates.

Prior to her work in the Community Management Industry, Tracie worked in the real estate mortgage industry, with emphasis on foreclosure properties. Tracie has kept her real estate broker’s license active.

Tracie is a loving wife and mother of three. In addition to her roles as wife, mother and member of PMP’s leadership team, Tracie is also an active member of the Moms of Marines (MoMs) organization and the Community Association Institute (CAI), earning her designation as a Certified Manger of Community Associations (CMCA).

Shelly Holland, CMCA, PCAM, LSM
Vice President, Arizona

Shelly Holland is a proven leader with over 30 years of experience in the Common Interest Development Industry, ranging from portfolio management, and serving as the General Manager of several large-scale communities, to owning her own management company. Shelly currently oversees the Orange County Division, providing valuable guidance and support to our team of talented Community Asset Managers. In addition, Shelly is the lead educator for PMP University, PMP’s exclusive employee training and educational platform.

Shelly is an active member of Community Associations Institute (CAI) and has earned her Large-Scale Manager (LSM) designation as well as her Certified Manager of Community Associations (CMCA), Association Management Specialist (AMS), and Professional Community Association Manager (PCAM®) designation, the highest industry designation available.

Andrea West
Corporate Controller

Andrea West brings over 25 years of common interest development industry experience to her role of Corporate Controller at PMP. Her passion for perfection has paved the way for her professional growth in the field of finance and accounting, and she has served in a variety of roles over her career, including new community development, banking coordinator, and property accountant.

Prior to joining PMP, Andrea held long tenures with two prominent Southern California management companies, where she was highly regarded for her avid curiosity, keen analytical abilities, and never-ending quest for streamlining processes and procedures. In her role at PMP, Andrea continues to spearhead innovative systems and platforms to ensure we’re able to seamlessly scale our operations to proactively stay ahead of our company’s growth.

Patti Mooney
Director of Accounting

Patti Mooney brings over 30 years of accounting experience to her role as Director of Accounting for PMP, 15 of those years dedicated solely to the Community Management Industry. Prior to joining PMP, Patti worked for two prior management companies, serving as the Regional Controller for Orange County, Los Angeles, and Urban Developments. She has comprehensive knowledge in financial reporting for single-family neighborhoods, condominium complexes, mid-rise and high-rise living, commercial associations, and active adult communities. Her background includes working with analysts on reserve studies and reallocations, Certified Public Accountants on annual audits and adjusting journal entries, reviewing financial statements, and preparing budgets regulated by the Department of Real Estate.

As an association homeowner, Patti understands that the financial health of the association is vital to protect the value and integrity of not only the association’s common area assets, but also homeowner property values. Patti is a hands-on accounting professional and enjoys interacting and meeting with PMP’s Board Member clients to better understand their goals, and collaborating on a fiscal strategy to meet their objectives.

Patti is an active member of her community and was awarded Citizen of the Year by the City of Aliso Viejo in 2013. She has served on the Board of Directors for the Aliso Niguel Boys Lacrosse Team, as well as having leadership roles within the Boy Scout and Girl Scout organizations.

Jason Halverson
Director of Client Relations

Jason Halverson joined PMP in 2018 with over 20 years of experience in call center management as well as data and information systems management.

Prior to joining PMP, Jason worked extensively in various industries including real estate, mortgage lending, credit financing, and more. Most recently, Jason worked with one of the world’s largest credit service providers, successfully directing teams of over 300 associates and leaders. During this time, he was responsible for ensuring that his teams delivered an unparalleled customer experience while driving company absolutes. Jason is passionate about building successful teams while utilizing his technological proficiencies to ensure maximum efficiency.

Born and raised in Los Angeles County, Jason received his Management Certification from the Benchmark Center Excellence for Call Centers globally. He is currently working toward receiving his professional designation from the Community Association Institute (CAI) and maintains an active California Real Estate License.

In addition to his professional experience, Jason is proud of his contributions to various non-profit organizations throughout the country. Jason has lead initiatives providing thousands of hours of volunteer time to local food banks, March of Dimes, and helped drive a campaign raising over one million dollars for United Way.

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